Cancellations, or changes in the date of the excursion, must be made via email (to the sender address of the confirmation).
- Cancellations more than 48 hours prior to the day of the excursion: free of charge.
- Cancellations made less than 48 hours before the day of the excursion (2 days before): 75% of the total amount will be charged.
- Cancellations the same day of the excursion: 100% of the total is charged.
- In the event that weather conditions prevent us from carrying out the excursion, you will have the right to a refund of the amount of the reservation, but not to impose any claim for this fact.
We always listen to possible alerts communicated by the maritime authorities.
It is not adverse weather conditions that the weather is cloudy, or it rains.
Book your activity now
Puerto Castillo offers you a variety of leisure opportunities. From SUP to kayak to jet ski and the water park, there is something for every liking. Easily book your tickets online.